This Privacy Policy explains how personal information about our customers, potential clients, and visitors (“you”) is collected, used, and protected by Virtura (“we”, “our”, or “us”). This statement applies to your use of our websites, including customer dashboards, interactive platforms, software tools, and related web services provided by Virtura (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Our Services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of those external sites. Each third party maintains its own privacy policy. We may update this Privacy Policy from time to time, and if we make material changes, we will notify you by updating the effective date at the top of this page or through email or in-app notifications. We encourage you to review this policy regularly to stay informed about our data handling practices.

1. Information We Collect

When you interact with Virtura, we may collect the following types of personal information:

  • Contact details such as your name, email address, and phone number.
  • Company or organization details when applicable.
  • Login credentials or authentication data when creating an account.
  • Information you voluntarily provide through forms, surveys, or communication with support.

We do not collect financial information (such as credit card numbers or banking credentials). All payments are securely processed by third-party payment providers. Please review their privacy policies for more information.

2. Information You Provide to Us

When you register for an account, submit a project inquiry, or use any of our services, you may share personal details such as your name, business information, and communication preferences. This information helps us deliver, personalize, and improve our Services.

3. How We Use Your Information

Virtura uses the information collected to:

  • Provide, maintain, and improve our Services and customer experience.
  • Communicate with you regarding updates, technical notices, and marketing offers (with your consent).
  • Analyze usage trends and improve website functionality.
  • Comply with applicable legal obligations.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share limited data with:

  • Trusted service providers that assist us in delivering our Services.
  • Payment processors and hosting providers under strict confidentiality agreements.
  • Authorities, if required by law or legal process.

5. Data Retention and Security

We retain personal data only as long as necessary for legitimate business purposes or legal compliance. Virtura uses appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Virtura Support
Email: contactus@virtura.com
Website: https://virtura-web.com